Most people look at “performance” from the standpoint of skills or action. And, while these are performance, they are the “end results”. We can influence performance, change behavior, and inform action at a deeper level when we get to the level of cause. Why does one person that is equally educated, trained and experienced perform […]
Often, communication is considered the words that are actually spoken or written or the message that is delivered. While this is the final product, there is so much more going on under the surface that is influencing what is communicated. Research on communication tell us that words account for only 7% of the impact of […]
Until recent years, there has been very little research into the relationship between stress and performance. For many years, people thought that stress was just a “side affect” of work and people should just “deal with it”. As an aside, there was also very little research into the correlation between stress and health. Now, doctors […]
We all want to be on a team that “wins”. There are many things that we can do to point us in that direction. We can set goals so everyone is clear. We can talk about purpose so everyone is on the same page. We can engage and interact so everyone develops a relationship and […]